If you are unable to connect to your Windows VPS using Remote Desktop (RDP), follow these steps to regain access:
Troubleshooting Remote Desktop Connection Issues on Your Windows VPS
1. Access the VPS Panel
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Log in to the Client Area and navigate to your VPS service.
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From there, you can open the VPS Control Panel, or you can log in directly at https://cloud.breezehost.io.
2. Use the VNC Console
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In the VPS panel, click the VNC option (the button that looks like a console).
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If VNC is not enabled, go to Options and make sure it is switched on.
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This will open a noVNC session to your server, allowing you to see and control the VPS even if RDP is not working.
3. Verify Remote Desktop Settings
Once logged in via noVNC:
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Click on the Windows taskbar search box.
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Type and open Remote Desktop Settings.
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Make sure Remote Desktop is toggled ON.
4. Confirm Internet Connectivity
Check inside your VPS to ensure it has an active internet connection.
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Open a web browser and visit any website to confirm.
5. Reboot the VPS
After making the above changes:
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Reboot your VPS from the VPS Panel or within Windows.
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Try connecting again via Remote Desktop.
6. Still Can’t Connect?
If you’ve followed all the steps above and still cannot access your VPS via RDP:
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Please contact our Support for further assistance.
